Group Policy Issue – Windows 10 April 2018

There appears to be a weird issue where in the April 2018 release of Windows 10 group policy fails to refresh the user part of the group policy. Instead you get the message below

This is caused by the netlogon service not running (and being set to manual?!). To resolve the issue you need to do the following:

  • Press Win + R on the keyboard to open the run window
  • Type in services.msc and click run
  • Scroll down and look for Netlogon, if the status is not Running, then that’s why you’re getting this issue
  • Double-Click on Netlogon and change the Startup Type to Automatic and click the Start button
  • Once the service is running, click the OK button
  • Now try running gpupdate again

If you have a large number of computers running Windows 10 and want to fix them all you can make this change using group policy. To do so carry out the following in an appropriate Policy object

  • Start Group Policy Management on a Domain controller
  • Select the appropriate group policy
  • Select Computer Configuration > Preferences > Windows Settings > Services
  • Add a new service and use the following settings
    • Startup: Automatic
    • Service Name: Netlogon (you can pick from the list)
    • Service Action: Start Service
  • You can also set the service to restart on failure by going to the Recovery tab
  • Click  OK

All going well this should resolve the group policy issue. If this helped you please let me know!

Nathan Payne

I am a Husband, Maker, IT Guy, Photographer and Tech Enthusiast. Follow me on my journeys making gadgets and fixing IT. If you want to stay up to date with the things I do be sure to subscribe to my youtube channel

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